Terms and Conditions
These Terms and Conditions describe the rules that govern your use of our platform and the relationship between you and us. We set out what we expect from account holders, how we handle deposits, withdrawals and promotions, and how we manage disputes and changes to these terms. By registering and using our services you agree to comply with these rules and any additional terms that apply to specific promotions or features.
Account responsibilities
You are responsible for maintaining the accuracy and security of your account details. Keep your login information confidential and notify us immediately if you suspect unauthorised access. You must not share accounts, transfer login credentials, or allow third parties to use your account. We may suspend or close accounts where we suspect fraud, collusion, chargebacks, abuse of bonuses, or any breach of these terms.
Eligibility requirements
To use our services you must meet the minimum legal gambling age in your province or territory and be located in a jurisdiction where our services are permitted. Only one account is allowed per person unless we expressly agree otherwise. We may require identity verification, proof of address, or other documentation to confirm eligibility and to comply with security and anti-money laundering checks.
Acceptable platform use
Use the platform in a lawful and fair way. Prohibited conduct includes attempting to manipulate games, using bots or automation, creating multiple accounts to gain an advantage, or otherwise exploiting system errors. You must not attempt to circumvent geo-restrictions, payment controls, or account limits. We reserve the right to void bets, withhold winnings, or close accounts where unacceptable use is identified.
General bonus and promotion rules
Promotions, welcome offers and free spins are subject to specific terms that form part of these conditions. Bonus funds may carry wagering requirements, game contribution rules, maximum bet limits, and expiry dates. We will not allow withdrawals of funds tied to a bonus until the associated requirements are met. Abuse of promotions may result in bonus removal, account restrictions, or forfeiture of winnings.
Deposits and withdrawals
Deposit and withdrawal options, limits, and processing times vary by payment method. We may require full account verification before processing withdrawals. Transactions may be delayed for security checks or to resolve disputes. Payment providers may charge fees that are outside our control. We may set daily, weekly or monthly withdrawal limits and may require additional information for large or irregular transactions.
Dispute resolution
If you have a dispute, contact our support team so we can investigate. We will review account activity, supporting documents, and transaction records. If we cannot reach an agreement, you may pursue available legal remedies under applicable law. We aim to resolve issues promptly, and you agree to cooperate with any investigations we conduct.
Updates to terms and conditions
We may update these terms from time to time to reflect changes in law, business operations, or services. Updated terms will be published on the site and, where appropriate, communicated through your account. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not agree with changes you should stop using the services and close your account.